PRIVACY POLICY
Effective October 7, 2025
Originally adopted January 1, 2020
CompetentSee, LLC dba DecodingDoc
3450 N. Triumph Blvd., Suite 102, PMB 10214
Lehi, UT 84043
[email protected]
Overview
This Privacy Policy explains how we collect, use, and protect personal information when you visit our websites or use any CompetentSee training tools, educational materials, or online services.
We comply with applicable U.S. consumer privacy laws, including those in California, Colorado, Connecticut, Nevada, Utah, and Virginia.
We do not sell personal information. We use limited data only for platform functionality, analytics, and performance. U.S. residents may request access to their data, request deletion, or opt out of certain processing activities by emailing [email protected].
Our services are intended for users located in the United States.
Information We Collect
We collect only the information needed to operate the WordPress platform, deliver training, and maintain secure accounts. This may include:
• Name and email address
• Account credentials you choose to provide
• Training progress, test submissions, and completion data
• Technical data such as browser type, IP address, pages visited, and device information
• Cookies or analytics data used for site performance and platform security
If you submit information through a HIPAA compliant form, that information is protected under the secure HIPAA system handling the submission.
We do not sell, rent, or trade personal information.
How We Use Your Information
We use information only for the following purposes:
• Operate and maintain the website
• Deliver training modules and track completion
• Issue certificates and maintain education records
• Provide customer support or respond to user requests
• Improve platform functionality and security
• Monitor site performance and troubleshoot issues
We do not use personal data to make automated decisions that produce legal or significant effects.
Cookies and Analytics
The website may use cookies to support core WordPress functions, improve performance, and understand how visitors use the site. By using our site, you agree to the use of cookies.
You may disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
We do not use cookies for retargeting advertisements or cross-site tracking.
HIPAA and Secure Data Handling
Some forms may use HIPAA compliant platforms such as JotForm HIPAA. Any information submitted through these platforms is protected within those secure systems.
Users are responsible for ensuring that information they submit complies with their organization’s privacy and security policies.
Your Privacy Rights
Residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia may:
• Request access to personal information
• Request correction or deletion of information
• Request details about how data is used
• Opt out of certain data processing activities
To submit a request, email [email protected].
We will verify your identity before completing any request.
Data Security
We use SSL encryption, secure servers, and reputable third-party services to protect data. We take reasonable administrative, technical, and physical measures to safeguard information. No system can guarantee absolute security.
Data Retention
We retain training records, account information, and operational logs only as long as needed for business, security, and compliance purposes. Education and certificate records may be retained longer to maintain continuity for organizations that rely on them.
Third-Party Services
Our websites may integrate secure third-party services such as hosting providers, plugins, analytics tools, and HIPAA compliant forms. These providers have their own privacy practices and may collect data as needed to support platform functionality.
Changes
We may update this Privacy Policy at any time. The most recent version will always appear on this page with the effective date listed at the top.
Contact
For questions or privacy requests, email:
[email protected]